Terms & Conditions
Workshop booking, estimates, and service terms for Roburn Auto Electrics.
1. Appointments & Estimates
All workshop visits at Unit 8, Shiles Farm, Axminster, Devon, EX13 5SE are strictly by appointment only. Any quote or estimate provided before inspecting the vehicle is based on the information supplied. If additional faults, hidden wiring issues, or extra parts are discovered during work, we will contact you for approval before proceeding.
2. Drop-Off & Collection
Please arrive at your agreed appointment time and let us know as soon as possible if you need to reschedule. Vehicles should be collected promptly once work is completed and we have notified you.
3. Parts & Customer-Supplied Equipment
Where we supply parts, they are covered by the relevant manufacturer's warranty. If you ask us to fit customer-supplied equipment, we cannot accept responsibility for faults or failures originating from the supplied item itself.
4. Payment
Payment is due in full upon completion of the work and prior to vehicle collection, unless otherwise agreed in writing.
5. Personal Belongings
Please remove valuables and personal belongings from your vehicle before drop-off. While we take care with every vehicle in our workshop, we cannot accept liability for loose personal items left inside.
6. Contact
If you have any questions about these terms, please contact us at [email protected].